AI Automation & Conversational Systems

WhatsApp AI Agent Automation for Malaysian Businesses

Turn conversations into qualified opportunities. We combine official WhatsApp Business API automation with lead capture and scoring so your team receives context-rich, sales-ready inquiries with clear routing and handoff flows.

What's Included

Core features of this service package.

Intent Detection and Smart Routing

Lead Capture and Scoring Rules

Real-time Sales Alerts

Live Agent Handoff

Tools & Platforms

Technologies we use to deliver this service.

Meta Cloud API

WhatsApp Business Platform

OpenAI GPT

Dialogflow

HubSpot

Zapier

Deliverables

WhatsApp Business API setup and number verification

Conversation flows for support and lead capture

Lead scoring and routing logic

CRM integration with field mapping

Human handoff and escalation configuration

Conversation and lead reporting dashboard

Who is this for?

SMEs handling more inbound WhatsApp enquiries than the team can answer manually

Sales teams losing leads to slow first-response times

Service businesses (clinics, property, F&B, education) that book appointments over WhatsApp

Businesses moving from a personal WhatsApp number to the official Business API

How it works

Discovery and API setup

We map your lead flow, then provision and verify your official WhatsApp Business API number with Meta.

Flow and qualification design

We build conversation flows, intent detection, and lead-scoring rules tailored to how your team qualifies buyers.

CRM integration and routing

We connect your CRM, map fields, and configure routing so sales-ready leads reach the right rep instantly.

Launch and optimisation

We go live, monitor response time and conversion, and tune the handoff threshold to your sales capacity.

Frequently asked questions

How much does WhatsApp automation cost in Malaysia?: Pricing is scoped to your lead volume, integrations, and support needs. Contact us for a custom quote.
How long does WhatsApp Business API setup take?: Typically 5–10 business days from contract to live automation. We handle Meta verification, flow design, and team handoff configuration.
Do you integrate with my existing CRM?: Yes — HubSpot, Salesforce, Zoho, and custom APIs. Included in Growth and Scale tiers.
What WhatsApp metrics should I track?: Response time (target <5min), lead capture rate, qualification rate, and handoff success. Weekly reporting included.
Will WhatsApp Business API replace my live agents?: No — automation handles the first qualification layer, then routes to your team for high-intent leads. We tune the handoff threshold to your sales capacity.

Custom Package

Need a tailored solution?

Every business is unique. Tell us about your specific needs for WhatsApp AI Agent Automation and we'll put together a custom package with transparent pricing.

What you'll get:

Free 30-minute consultation call
Custom scope & proposal within 48 hours
Transparent pricing with no hidden fees
Flexible engagement models

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Who is this for?

SMEs handling more inbound WhatsApp enquiries than the team can answer manually

Sales teams losing leads to slow first-response times

Service businesses (clinics, property, F&B, education) that book appointments over WhatsApp

Businesses moving from a personal WhatsApp number to the official Business API

How it works

Discovery and API setup

We map your lead flow, then provision and verify your official WhatsApp Business API number with Meta.

Flow and qualification design

We build conversation flows, intent detection, and lead-scoring rules tailored to how your team qualifies buyers.

CRM integration and routing

We connect your CRM, map fields, and configure routing so sales-ready leads reach the right rep instantly.

Launch and optimisation

We go live, monitor response time and conversion, and tune the handoff threshold to your sales capacity.

Frequently asked questions

How much does WhatsApp automation cost in Malaysia?

Pricing is scoped to your lead volume, integrations, and support needs. Contact us for a custom quote.

How long does WhatsApp Business API setup take?

Typically 5–10 business days from contract to live automation. We handle Meta verification, flow design, and team handoff configuration.

Do you integrate with my existing CRM?

Yes — HubSpot, Salesforce, Zoho, and custom APIs. Included in Growth and Scale tiers.

What WhatsApp metrics should I track?

Response time (target <5min), lead capture rate, qualification rate, and handoff success. Weekly reporting included.

Will WhatsApp Business API replace my live agents?

No — automation handles the first qualification layer, then routes to your team for high-intent leads. We tune the handoff threshold to your sales capacity.

WhatsApp AI Agent Automation for Malaysian Businesses

What's Included

Tools & Platforms

Deliverables

Who is this for?

How it works

Discovery and API setup

Flow and qualification design

CRM integration and routing

Launch and optimisation

Frequently asked questions

Need a tailored solution?

What you'll get:

Get a Custom Quote

WhatsApp AI Agent Automation for Malaysian Businesses

What's Included

Tools & Platforms

Deliverables

Who is this for?

How it works

Discovery and API setup

Flow and qualification design

CRM integration and routing

Launch and optimisation

Frequently asked questions

Need a tailored solution?

What you'll get:

Get a Custom Quote