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Incepta is a Malaysian digital agency helping SMEs grow with practical AI automation, WhatsApp lead systems, modern web and mobile apps, and measurable performance marketing.
Incepta is a Malaysian digital agency providing WhatsApp lead automation, AI assistants, web and mobile development, and performance marketing for SMEs in Kuala Lumpur, Selangor, and across Malaysia. 24/7 availability, lead qualification, CRM handoff. Contact us for pricing.
Hands-on partners,
not faceless vendors.
Every engagement runs through the same people who designed the strategy.
We keep delivery close, practical, and transparent. From discovery to deployment, Incepta works as a hands-on extension of your team.
Scalable systems that drive measurable growth across every customer touchpoint.
WhatsApp-based hot lead automation and AI assistants that keep response quality consistent. We build practical pipelines that turn conversations into qualified opportunities. Powered by InceptaWa, our proprietary WhatsApp AI platform.
Explore AI ServicesCustom AI chatbots trained on your brand and product catalogue. Handles lead qualification, FAQs, appointment booking. Deployed on WhatsApp, web, and mobile. Contact us for pricing.
Next.js, React, and React Native builds for Malaysian SMEs. Mobile-responsive, performance-optimised, conversion-focused. Delivered in 2–4 weeks.
Conversion-focused websites and apps built for speed, stability, and long-term growth. We ship fast with modern stacks, embedded AI capabilities, and pixel-perfect interfaces.
See DevelopmentData-driven Google and Meta campaigns designed to improve qualified leads, CPA, and ROAS. We don't just run ads, we engineer growth funnels.
View MarketingMeta Ads, Google Ads, and content strategy for Malaysian SMEs, focused on qualified leads and return on ad spend. Contact us for pricing.
A four-step model that keeps every engagement aligned, accountable, and measurable.
01
We map your goals, constraints, and high-impact opportunities.
02
We propose a tailored solution with clear milestones and pricing.
03
We build and ship in iterations, with weekly visibility.
04
We monitor, measure, and improve based on real outcomes.
A 30-second look at what Incepta does for your WhatsApp inbox, even at 3:00 AM.
A 30-second look at how Incepta automates WhatsApp replies to leads instantly, around the clock, qualifying inquiries and routing sales-ready conversations to your team. Contact us for pricing.
Common questions from teams thinking about working with us.
We deliver three integrated tracks: AI automation (including WhatsApp Business API lead systems and custom AI assistants), web and mobile development, and performance marketing across Meta and Google Ads. Engagements typically run as monthly retainers with clear scope.
Yes, Malaysian SMEs are our core focus. Marketing packages start from RM 1,300, and AI automation or development work is scoped to your business — contact us for pricing.
We set up the official WhatsApp Business API with intent detection, lead capture forms, scoring rules, and routing to your sales team. Live agent handoff and CRM integration are included, so you get sales-ready inquiries instead of unstructured chats.
Most engagements kick off within 5–10 business days of contract signing. Discovery calls are usually scheduled within 24 hours of inquiry.
Both. Many clients begin with a one-time setup (e.g. WhatsApp API onboarding, landing page build, CRM integration) and roll into a monthly retainer. We can also scope discrete project-based work.
Each engagement is tied to a specific business outcome: usually qualified lead volume, cost per acquisition, response time, or return on ad spend. You get weekly visibility and a monthly performance review.
AI automation and WhatsApp lead systems are scoped to your business, with no long-term contract, month-to-month. Contact us for a custom quote.
Most clients see measurable improvement within 2–3 weeks: faster response times, better lead quality, less manual admin. Full ROI typically appears within 90 days.
We operate nationwide, with core focus on Klang Valley (Kuala Lumpur, Selangor, Petaling Jaya). All services are delivered remotely, location is not a constraint.
InceptaWa is our proprietary multi-tenant WhatsApp AI platform that handles lead capture, qualification, and routing. Available standalone or bundled with our WhatsApp service tier.
We're founder-led (direct access), month-to-month (no lock-in), transparent MYR rates (no hidden fees), and deliver in 5–10 days. Most agencies require 3–6 month minimums and higher fees.
Work with a hands-on team that delivers clear outcomes, transparent reporting, and continuous improvement.